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· Receive product information from the reseller If the client has specified a reseller of choice, PWGSC will issue the call up to that reseller. · A reseller of choice is identified by indicating in the “Special Instructions” field of the on-line ITSB order form that the client would like the call up to be directed to the reseller identified. ITSB recognizes only InetWorking@nmicro.ca as our contact information. Putting different information (like a Sales Person’s name) may result in the rotational system being used. If the client has not specified a reseller of choice, PWGSC will issue the call up to
the next authorized reseller in
· The Reseller that accepted the order arranges for the product to
be shipped to the client. From PWGSC’s perspective:· Receive a price inquiry (quote request) from the client. If no RVD is called for: · A call up is offered to the next reseller on the list of authorized
Canadian resellers for the product required. If the client does not identify a specific
reseller who has been helpful in providing information or assistance in determining the correct
equipment requirements, then the order will be assigned on a rotational basis to the next authorized
Canadian reseller. If an RVD is called for, PWGSC follows normal RVD processes. For more details, please review the following document:
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