As of the first of November, 2006, call up processes for acquiring Internetworking Equipment by the federal government have changed.  Here is how the changes may affect you.

Please choose the option that applies to you:

· From a client’s perspective

· From PWGSC’s perspective

· NESS fact sheet

From a client’s perspective:

· Receive product information from the reseller
· Request a quote (pricing information) from PWGSC (through your own ITSB representative).  Only PWGSC can provide the exact pricing information.
· If satisfied with the quote, the client issues a PO to PWGSC, indicating the reseller of choice.
· PWGSC issues a call up.

If the client has specified a reseller of choice, PWGSC will issue the call up to that reseller.

· A reseller of choice is identified by indicating in the “Special Instructions” field of the on-line ITSB order form that the client would like the call up to be directed to the reseller identified.  ITSB recognizes only InetWorking@nmicro.ca as our contact information.  Putting different information (like a Sales Person’s name) may result in the rotational system being used.

If the client has not specified a reseller of choice, PWGSC will issue the call up to the next authorized reseller in Canada, based on a rotational basis.

· The Reseller that accepted the order arranges for the product to be shipped to the client.
· PWGSC invoices the client.

For more details, please review the following document:  NESS FACT SHEET

From PWGSC’s perspective:

· Receive a price inquiry (quote request) from the client.
· Return a quotation to the client.
· Upon receiving a PO from the client, indicating the reseller of choice, PWGSC determines if an RVD is called for.

If no RVD is called for:

· A call up is offered to the next reseller on the list of authorized Canadian resellers for the product required.  If the client does not identify a specific reseller who has been helpful in providing information or assistance in determining the correct equipment requirements, then the order will be assigned on a rotational basis to the next authorized Canadian reseller. 
· The recipient (reseller) of the call up must accept the call up within 24 hours otherwise PWGSC will move on to the next reseller on the list until a reseller accepts the call up within 24 hours.

If an RVD is called for, PWGSC follows normal RVD processes.

· PWGSC receives the packing slip as the product is shipped by the manufacturer.
· At the beginning of the next month, PWGSC receives an invoice from the reseller (in the prescribed format).
· PWGSC compares packing slips against monthly reports from standing offer holders.
· PWGSC invoices the client.

For more details, please review the following document:  NESS FACT SHEET